Tesco REFUSED to let me daughter use their toilet… even though she was crying in pain – it was disgusting

A FURIOUS mum was “disgusted’ by “rude” Tesco staff after her crying daughter was refused access to the toilet.

Sarah Brooks, 35, who lives in Offerton, Greater Manchester, stopped off at the Tesco Esso Express in Stockport as her five-year-old daughter, Mia, was desperate for a wee.

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They also wanted to pick up her favourite drink for their planned Sunday afternoon trip to feed the ducks.

But the mum-of-one said a staff member stocking shelves “bluntly” refused her request.

Sarah explained her youngest may have autism and that holding it in was causing her distress.

Sarah told Manchester Evening News: “Mia was in hysterics and crying and saying ‘I really need the toilet mummy’ and the woman working there could clearly see how distressed and upset she was getting, even my daughter looked at her and said ‘please’.”

“Her response was very blunt and she just said ‘no, it’s staff only’.”

They were told to go to a pub across the road or to McDonald’s.

Sarah, said she was “disgusted” with the “rude” response and has complained to Tesco.

After hearing about the incident, Sarah’s husband Simon, put down the drinks they had planned to buy and left.

Sarah said: “We just got back in the car and thought it would be quicker to try to get home by this point.

“She did end up having an accident and it really upset her.”

NHS worker Sarah complained about the issue on Tesco’s Facebook page.

But she received little sympathy from customers and she ended up deleting the post because of the negativity.

She said: “The response from the public was disgusting.”

“One person said I should have just pulled my daughter’s pants down and let her pee on the grass.”

Sarah added: “I’m an NHS worker working on the wards and we have patient toilets and staff toilets.”

“If a relative comes to visit they’d have to use the main toilets in the hospital.

But if someone was really struggling — say a child or an elderly person with mobility issues — we would let them use the staff toilets.

“If we can do that on an NHS ward with strict rules on infections then I’m sure other places can make allowances.”

A Tesco spokesperson said: “We’re really very sorry this happened and the team have been reminded that access to our toilets are given to anyone who needs to use them including children, pregnant and disabled customers.”