IT CAN be very frustrating when Netflix stops working – here’s what you can do to fix it.

We all love a good Netflix binge until the app refuses to load or connect.

It can be very frustrating when Netflix stops working – here's what you can do to fix it.

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It can be very frustrating when Netflix stops working – here’s what you can do to fix it.Credit: Alamy

Sometimes it can also be hard to determine if the problem is on Netflix’s end or yours.

Thankfully, there are ways to find out – and more importantly, ways to fix the app so you can get back to enjoying your favorite TV series and movies.

What’s wrong with my Netflix?

There are numerous issues that can affect the popular streaming app.

For starters, it may be down as a whole – you can check if that is the case by visiting its official status page, or sites like DownDetector.com.

If Netflix is up and running, then the connectivity issue may be on your end – either a problem with the app or your WiFi.

How can I fix it?

There are several methods you can employ to tackle issues affecting your Netflix app.

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First, try closing the app and opening it up again.

If that doesn’t work, try restarting your device – this typically addresses most Netflix concerns.

Still Netflix-less? Then it may be a router problem. In this case, resetting your connection may help.

If you still can’t access the app, then as a last resort you can try either updating the app or uninstalling and reinstalling it.

What if it’s still not working?

If all of the solutions listed above fail, then the problem may be more complex.

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In these scenarios, you may need to reach out to Netflix directly via their customer support page.

And if they can’t help then you will likely have to talk to your internet service provider as it may be a larger connectivity issue.

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